- Make sure your 48 Volts Phantom Power is on. The end of the microphone should be connected to the XLR Input on your interface in order for the 48 volts to be applied. Condenser microphones require additional power unlike dynamic microphones like the enCORE 100 and enCORE 100i.
- On your software application, make sure that your correct INPUT and OUTPUT signals are routed properly on BOTH your computer sound menu and application preferences. This means that your interface should be selected as the main microphone device on your computer. For testing purposes, we suggest directly connecting your microphone to the interface and bypassing all other hardware equipment.
- If a “Direct Monitoring” feature is available on your interface, we suggest toggling it to hear a signal before or after the analog/digital conversion on the interface.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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