The LED on your headset will turn red when the battery is low and there will be a Low Battery warning in the Logi Tune App
You will also get an in-ear notification if Voice Prompts are enabled in the Logi Tune App.



You can charge your headset using the USB cable or using a Qi wireless charger (not included).

Charge with the USB cable

1. Plug the micro USB cable end into the micro USB port on the bottom of the ear cup.
2. Plug the USB-A end into a USB-A charging port on your computer or AC adapter.
3. The LED indicator will show a breathing white light while the headset charges.
4. When charging is complete, the LED will turn a solid white. It can take up to two hours for a full charge.
5. If your headset is not charging, verify the cable is plugged in snuggly into the USB port and the headset. You can also test on another USB port directly on the PC.
   • If your headset is not charging, please contact our Support

Charge using a Qi wireless charger

1. Fold the headset with the icon on the ear cup so it’s on the outside.
2. Place on top of any Qi-certified charger. 

   

   NOTE: The Qi wireless charger is not included.
3. The LED indicator will show a breathing white light while the headset charges.
4. When charging is complete, the LED will turn a solid white. It can take up to two hours for a full charge.
5. If your headset is not charging, try plugging your Qi charger into another outlet and verify it works with another device.
   • If you verified your Qi charger works and the headset is not charging, please contact our Support

Q&A

Q: Will any wireless charging pad work?
A: Logitech Zone Wireless is compatible with any Qi-certified charger

Q: How long does it take to get a full charge?
A: Charging when the battery is completely empty can take up to two hours when using either the USB cable or a Qi wireless charger

Q: How long does it take to get enough charge for a one hour call?
A: Five minutes charging will give you enough charge to last one hour.

Q: Can I use my headset while charging?
A:  Yes, you can use your headset while it is plugged into USB for charging.

Q: What is the charging rate?
A: The charging speed is the same, whether you use a USB cable or a Qi wireless charger. If you use a 7.5W or 10W charger, the battery will still charge using 5W.

Q: How do I know if the charger is on?
A: There is a light indicator next to the power button. When it is breathing white, it is charging.

Q: How do I know when it's fully charged?
A: There is a light indicator next to the power button. When it stays solid white, it is fully charged.

Q: How can I check the battery status?
A: Press Volume “+” and “-” simultaneously. If Voice Prompts are enabled the headset will tell you how much time is left.