When you're using UVC drivers, the QuickCapture software will display the following message:
To verify that you have UVC drivers installed:
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Go to Device Manager
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Start > Control Panel > System > Hardware > Device Manager
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Check each of these component categories:
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Imaging devices
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Sound, video and game controllers
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Universal Serial Bus controllers
You should see a "USB Video Device" entry under each.
NOTE: If all of these three entries show "USB Audio Device," you'll need to manually load the Logitech driver for each entry.
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To update each "USB Video Device" entry:
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After selecting Update Driver, the Hardware Update Wizard will appear. Select the "No, not this time" option and then click the Next button.
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Select "Install from a list or specific location (Advanced)" and then click Next.
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Select the Logitech camera as your device and then click Next.
NOTE: This screen shows the Logitech QuickCam Pro 9000 as an example.
The drivers will begin to install.
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Click the Finish button once the installation process is complete.
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Click the Yes button to restart your computer for the changes take effect.
When you're using UVC drivers, the QuickCapture software will display the following message:
To verify that you have UVC drivers installed:
-
Go to Device Manager.
-
Start > Control Panel > Hardware and Sound > Devices and Printers > Device Manager
-
-
Check each of these component categories:
-
Imaging devices
-
Sound, video and game controllers
-
Universal Serial Bus controllers
You should see a "USB Video Device" entry under each.
NOTE: If all of these three entries show "USB Audio Device," you'll need to manually load the Logitech driver for each entry.
-
To update each "USB Video Device" entry:
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Right-click USB Video Device and select Update Driver Software.
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In the Update Driver Software window that appears, select Browse my computer for driver software.
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Select Let me pick… and then click Next.
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Select the Logitech camera as your device and then click Next.
NOTE: This screen shows the Logitech HD Pro Webcam C910 as an example.
The drivers will begin to install.
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After the installation process is complete, you'll get a confirmation screen letting you know the drivers have been installed. Click the Close button.
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Click the Yes button to restart your computer for the changes to take effect..
Frequently Asked Questions
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