This problem is likely to be a lost connection. The connection between the MK700 keyboard or mouse and the USB receiver can be lost due to several reasons:
- Low batteries
- Moving the USB receiver from one USB port to another
- Moving the USB receiver to another computer
- Plugging the USB receiver into a USB hub or other unsupported device such as a KVM switch (your USB receiver must be plugged directly into your computer)
- Radio frequency (RF) interference of more powerful wireless devices such as:
- Wireless speakers
- Computer power supplies
- Monitors
- Cellular telephones
- Garage door openers
Eliminate any problem sources mentioned above that might be affecting your devices.
Re-connecting your keyboard and mouse:
-
For instructions on re-connecting your MK700 keyboard to the USB receiver, please see Knowledge Base article 360023223054.
-
For instructions on re-connecting your MK700 mouse (MX 620) to the USB receiver, please see Knowledge Base article 360023223054.
Additional Information:
If the above solutions do not resolve your problem, consult Knowledge Base article 13855 for instructions on contacting Logitech Technical Support.
Frequently Asked Questions
There are no products available for this section
There are no Downloads for this Product
There are no Downloads for this Version
Show All Downloads