- Keyboard isn't working
- Keyboard frequently stops working
- Before reconnecting your keyboard
- Reconnecting your keyboard
Keyboard isn't working
In order for your K810 keyboard to work with your computer, your computer must have built-in Bluetooth capability or be using a third-party Bluetooth receiver or dongle. The K810 keyboard isn't compatible with a Logitech Unifying receiver, which uses Logitech unifying wireless technology.
If your system is Bluetooth-capable and the keyboard isn't working, the problem is likely a lost connection. The connection between the K810 keyboard and the computer or tablet can be lost for several reasons, such as:
- Low battery power
- Using your wireless keyboard on metal surfaces
- Radio frequency (RF) interference from other wireless devices, such as:
- Wireless speakers
- Computer power supplies
- Monitors
- Cell phones
- Garage door openers
Try to rule out these and other possible problem sources that might be affecting your keyboard.
Keyboard frequently stops working
If your keyboard frequently stops working and you keep having to reconnect it, try these suggestions:
- Keep other electrical devices at least 8 inches (20 cm) away from the keyboard and host device
- Move the keyboard closer to the computer or tablet
Before reconnecting your keyboard
Before you try to connect your keyboard again:
- Check the battery power by turning the keyboard off and then back on again using the ON/OFF switch on the right side.
- To the left of the power switch, a LED indicator light will flash. If you see a:
- Green light: Follow the reconnection process given below.
- Red light: Charge the battery until the green light comes on before reconnecting the keyboard.
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Try using the Windows key or type something to verify it's working.
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If it's still not working, follow the appropriate link below to reconnect your keyboard.
Reconnecting your keyboard
How to connect my Bluetooth keyboard to a Windows computer, see answer 360023248914.
How to connect my Bluetooth keyboard to an iPad/iPhone, see answer 360023248914.
How to connect my Bluetooth keyboard to an Android device, see answer 360023248914.
Frequently Asked Questions
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