POP supports 2.4 GHz Wi-Fi routers. The 5 GHz Wi-Fi frequency is not supported; however, POP should still be able to discover devices on your network regardless of what frequency they are connected with. In order to scan for and detect devices on your network, please ensure your mobile device and POP bridge are both on the same Wi-Fi network.

Changing Wi‑Fi networks

Open the Logitech POP mobile app and navigate to MENU > BRIDGES, tap the bridge you’d like to modify. You’ll be guided through changing Wi‑Fi networks for the selected bridge.

• Supported Wi‑Fi channels: POP supports all unrestricted Wi-Fi channels, this includes using the Auto channel feature included in most modems within the settings.
• Supported Wi‑Fi modes: B/G/N/BG/BGN (Mixed mode is also supported).

Using multiple Wi‑Fi networks

When using multiple Wi‑Fi networks, it's important to have a separate POP account for each network. For example, if you have a work setup as well as a home setup in different locations with different Wi‑Fi networks, you may decide to use your personal email for your home setup and another email for your work setup.

This is because all of your buttons / switches will appear within your POP account, making multiple setups within the same account confusing or difficult to manage. Here are some tips when using multiple Wi‑Fi networks:

• The social media login option works best when only used for one POP account.
• To change the POP account of a button / switch, remove it from its current account using the Logitech POP mobile app, then press the button / switch for about ten seconds to factory reset it. You may now set up your button / switch on a new POP account.