Some keys on your MX 3000 Keyboard do not respond when typing. These symptoms can vary from all keys to specific keys or groups of keys.
All keys stop responding
If all of your keys on your keyboard are not working, this may be due to a connection issue. Reconnect your keyboard using Knowledge Base article 360023379573.
The A through Z keys stop responding
If the letter keys (A-Z) stop working but the F keys and other keyboard features function normally, your keyboard has likely lost its security encryption. To solve this problem you will need to reset the keyboard encryption. For instructions on how to do this see Knowledge Base article 360023379573.
Function Keys (F1-F12) stop responding
If the special function keys (F1 - F12) stop responding you may need to reprogram them using Logitech's Mouse and Keyboard software (SetPoint). For more information on how to use SetPoint, see Knowledge Base article 360023379573.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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