There are a few different troubleshooting steps you can try in order to solve this issue.
NOTE: Ensure the Harmony 1000 remote and an RF Extender are not connected to your computer at the same time.
- With the Harmony 1000 connected, restart your computer
- Connect the Remote to the computer before launching the Harmony Remote Software
- If the remote is not detected correctly, completely close the Harmony Software by right-clicking
icon in the task bar and click Exit - Disconnect the Remote from your computer, wait ten seconds and then reconnect it
-
If this does not resolve the issue, please also try the following:
- Ensure the remote is connected to a USB Port at the back of the computer
- Try a different USB Port
Frequently Asked Questions
There are no products available for this section
There are no Downloads for this Product
There are no Downloads for this Version
Show All Downloads
Compatible Product
