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Make sure the batteries are fresh. Low or dead batteries can affect mouse movement.
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Clean the sensor with compressed air or a Q-tip:
NOTE: Take care in cleaning the sensor – the Anywhere Mouse MX sensor is sensitive to dust.
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Relocate your mouse to a different location or move your mouse closer to the Unifying USB receiver.
If the above does not solve your problem, the issue may be caused by software. Please see Knowledge Base article 360023387793 for instructions on customizing your mouse settings.
Additional Information
If the above solutions do not resolve your problem, consult Knowledge Base article 13734 for instructions on contacting Logitech Technical Support.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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