There are two components of your Ultimate Ears product that can be cleaned:
To clean the silicone ear cushions:
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Remove the ear cushions by gently pulling them directly away from the earphones.
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Either wash the ear cushions in mild soap and warm water, or gently wipe with non-alcoholic or baby wipes.
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After cleaning, let the ear cushions sit at room temperature until they are completely dry.
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Push the ear cushions back on the earphones.
To clean the sound channels:
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Point the earphone downward.
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Take a tissue and roll it into a point.
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Insert the tissue into your sound channel and carefully remove any material in the channel.
NOTE: Don't use any liquids to clean the sound channel.
Frequently Asked Questions
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