If haptic feedback isn't working on your MX Master 4, check the following:
- Make sure you're using the latest version of Windows 11 that supports haptics (March 2026 release and later).
- Check that the latest firmware version of MX Master 4 is installed.
- If you're using a Logi Bolt receiver to connect your device, the receiver should also be on the latest firmware.
For more information on the MX Master 4 Firmware Update, please see:
- Background Device Firmware Update (DFU) - MX Master 4
- Troubleshoot the Background Device Firmware Update
If you're using a Logi Bolt receiver, use the following steps to update the Bolt firmware:
- Plug in your Logi Bolt receiver.
IMPORTANT: The receiver must remain connected throughout the process. Avoid interruptions. - Make sure your MX Master 4 is paired with the receiver.
- Open the Logi Options+ app and click Settings.
-
In the General Settings window, click CHECK FOR UPDATE.
You’ll be notified if an update is available.
- Follow the on-screen prompts to apply the updates.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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