Why does my Logi Dock video on/off button not function during Zoom meetings?
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Please verify that the Zoom desktop client is version 5.11.0 or greater. You can check what version Zoom you are on by following these instructions: Viewing the Zoom version number. While Logi Dock is connected to your PC, you may need to exit and restart the Zoom client after which the video on/off should function as expected.
If this does not resolve the issue you can file a support ticket with us here.
Important Notice: Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
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