There are two components of your earphones that can be cleaned, as follows:
To clean the silicone ear cushions, do the following:
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Remove the ear cushions from the earphones by gently pulling them directly away from the earphone.
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Either wash the ear cushions in mild soap and warm water or
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Gently wipe with non-alcoholic or baby wipes.
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After cleaning, let the ear cushions sit at room temperature until they are completely dry.
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Replace the ear cushions in your earphones.
To clean the sound channels, do the following:
NOTE: Only use the included cleaning tool - any other device can damage your earphones.
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Rotate your earphones until the channel is pointing downward.
- Gently use the cleaning tool’s metal hoop to remove any material stuck inside.
NOTE: Make sure you have the channel pointing toward the ground and use a circular, sweeping motion to prevent anything becoming stuck further up the channel. Do not use any liquids for cleaning the sound channels.
Frequently Asked Questions
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