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Headset takes a long time to pair

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If your headset is taking a long time to pair with your device, please try the following:

Make sure your headset is powered on and in pairing mode — hold the power button for two seconds to enter pairing mode.
If your headset still doesn’t reconnect, open your phone’s settings and tap on Bluetooth.
Tap on your headset from the list of available known devices.

If you’re still experiencing a problem, please contact our support team.

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