Myharmony.com repeatedly prompts to install Microsoft Silverlight and Logitech Remote Software from the Windows 8 Start screen
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Myharmony.com has to be launched from the Windows 8 Desktop UI. MyHarmony uses a plug-in that isn't compatible with the Windows 8 Start screen. Launching MyHarmony from the Start screen may cause repeated prompts to install Microsoft Silverlight and Logitech Remote Software even after they've been installed.
Be sure to always launch myharmony.com from Windows 8 Desktop UI in a supported internet browser (Microsoft Internet Explorer, Mozilla Firefox, Google Chrome).
To switch between Windows 8 Start screen and Windows 8 Desktop UI:
Press the Windows key on your keyboard.
OR
On the Start screen, click the Desktop tile to switch to your desktop environment.
OR
Move your mouse cursor to the lower-left to activate a pop-up to switch modes.
NOTE: MyHarmony isn't supported on Windows RT.
Important Notice: The Presentation software is no longer supported or maintained by Logitech. Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
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