If your TV uses a toggle-input switching-method to switch inputs (pressing one button on the original remote cycles through the inputs one by one), the Harmony remote needs to know how long your TV takes to switch between inputs.
Input delay is the amount of time your Harmony waits between sending input commands. If the input delay is too short, your TV won't respond to each input command sent, and will stop before arriving at the correct input. A device can have an input delay between 0-5000 ms.
For example, a TV has the following inputs:
- Antenna
- Video1 (DVD player)
- Video2
- HDMI 1
- HDMI 2 (Satellite receiver)
A DVD player is connected to the TV on Video1 and a Satellite receiver on HDMI 2. To switch from watching a movie on your DVD player to watching TV with your satellite receiver, you'd need to press the Input button on your original remote three times. If the Input Delay is too short, your Harmony remote will send the correct number of input commands, but too quickly. Instead of reaching HDMI 2, the TV might stop at HDMI 1.
Adjusting the input delay in your account
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Log in to your account on myharmony.com.
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Select your Harmony Touch from the Welcome screen.
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Click Your devices.
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Click the device you want to update.
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Click Change device settings.
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Select Device delay settings and then click Next.
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Increase or decrease the value of the input delay by entering the period time (in milliseconds), and then click Finish.
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Click Sync to update your remote with these settings.
Adjusting the input delay on your remote
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On the LCD screen, tap the Menu icon.
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Tap Settings.
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Tap Devices.
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Tap Change delays.
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Tap the device you want to modify.
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Tap INPUT.
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Use the slider to select the appropriate input delay for your device (0-5 sec).
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Tap the back arrow (left-facing arrow at the bottom of the screen) to return to the previous page.
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Tap Done to save your changes.
NOTE: If these troubleshooting options don't match the display on your Harmony Touch screen, sync your remote so you have the most current version of the firmware and try again.
Frequently Asked Questions
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