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MyHarmony account loads to a blank screen or frequently crashes

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If you're having problems logging in to your account on myharmony.com, try the following:

  • Make sure pop-ups aren't blocked in your browser.

  • Log in to your account with a different supported browser (ex. IE, Chrome and Firefox on Windows, and Firefox and Safari on Mac).

  • Uninstall the Logitech Harmony software and Microsoft Silverlight, reboot, and log in to your account on myharmony.com. Then, follow the prompts to download and install the Harmony and Silverlight software.

  • Try using another computer to access your account.

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