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Make sure you are using an iPad (iPad Pro, iPad Air, iPad mini & iPad - 2018 models and later). These are the only devices that are compatible with Logitech Crayon.
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Make sure iPad is updated to iOS 11.4 or above. To check your iOS version, go to iPad Settings → General → Software.
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Disconnect any previously connected digital pencils, such as Apple Pencil®, prior to using Crayon by going to iPad Settings → Bluetooth → Select the device you want to disconnect. If you do not want to forget other digital pencils, simply turn your Bluetooth® off before using Crayon.
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Slide the power button down. If the LED turns green, you're ready to go. If LED turns red, charge Crayon before use.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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