• Keyboard is not working
• Keyboard frequently stops working

Keyboard is not working

When your K230 isn't working, there is usually a connection issue. The connection between the keyboard and the USB receiver can be lost for several reasons, such as:

• Low batteries.
• Moving the USB receiver from one port to another.
• Moving the USB receiver to another computer.
• Plugging the receiver into a USB hub or other unsupported device such as a KVM switch (NOTE: Your receiver must be plugged directly into your computer).
• Using your wireless keyboard on metal surfaces.
• Radio frequency (RF) interference from other sources, such as:
  • Wireless speakers
  • Computer power supplies
  • Monitors
  • Cell phones
  • Garage door openers

Before connecting your keyboard:

1. Try to fix or rule out the potential problems listed above.

2. Insert fresh batteries in your keyboard. For instructions on changing your keyboard batteries, see answer 360023243514.

3. Make sure the keyboard is turned on. For instructions on turning on your keyboard, see answer 360023243514.

4. Plug the USB receiver securely into a working USB port on your computer.

5. Turn your computer on.

Re-connecting your keyboard

1. Download the correct version of Logitech SetPoint Mouse and Keyboard Software from the K230 Downloads Page

2. Launch the Logitech Unifying Software:
   

   Windows: Start > Programs > Logitech > Unifying > Logitech Unifying Software

3. When the Logitech Unifying Software Welcome screen displays, click Next or press Enter to continue.
4. Follow the on-screen instructions to turn your keyboard off and then back on.

   

5. When your keyboard is detected, you'll see the confirmation message below. Click Yes and then Next.

   

6. Click Finish to exit the Logitech Unifying Software. Your keyboard should now be connected.

If this solution doesn't work after a couple of attempts, restart your computer and try the reconnection process again.

Keyboard frequently stops working

If your keyboard frequently stops working and you keep having to reconnect it with the USB receiver, try these suggestions:

• Keep other electrical devices at least 8 inches (20 cm) away from the USB receiver.

• Move the keyboard closer to the USB receiver.

• Move the receiver to a different USB port on your computer.