- Make sure your speaker has the latest firmware version — to do this, you will need the Ultimate Ears app
- Turn your speaker off and then back on
- Turn your Android device off and then back on
If your Android device still won’t connect, you should re-pair your device with your speaker. Here’s how:
- In the Bluetooth menu on your Android device, locate the speaker and tap Unpair.
- Turn your speaker on.
- Hold down the Bluetooth button (next to the power button) until you hear a tone or a voice confirmation that the speaker is in pairing mode.
NOTE: The Bluetooth connection button will blink rapidly and you will hear a tone or a voice confirmation from the speaker indicating the speaker is ready for pairing. - On your device, go to the Bluetooth menu to scan for devices.
- Tap your speaker to pair.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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