Circle and Circle 2 Wired Cameras are always on. When you go to the Live View in the app, the camera establishes a secure connection to the app through the cloud and begins to stream. We’ve worked hard to ensure the fastest Live View and latency — the delay between what’s shown on the screen and what’s happening in real time. We’ve seen the time to Live View and latency to be about a couple of seconds with a strong internet connection between the camera and the cloud, and a strong internet connection for the device that is watching the stream through the app.

For Circle 2 Wire-Free Cameras, in addition to creating a secure connection and starting the stream, since the camera is in battery mode, it needs to wake up from its sleep state (done to conserve battery life). Time to Live View can be around 25 seconds on the current firmware. We are working to improve wake up time in future versions of the firmware.

The Circle Web App has a longer load time than our mobile apps since there are additional buffers created depending on the browser used. We are working to reduce this time even more in future releases.

Our third party partners vary in their implementations of displaying secure live streams through their ecosystems. This can increase the time to show the Live View and can add latency outside of our control.