- Keep other electrical devices at least 8 inches (20 cm) away from the receiver
- Move the mouse or keyboard closer to the receiver
- Move the receiver to a different location
The connection between the mouse, keyboard and the receiver can be lost due to several reasons such as:
- Low batteries
- Moving the receiver from one USB port to another
- Moving the receiver to another computer
- Plugging the receiver into a USB hub or other unsupported device such as a KVM switch (your USB receiver must be plugged directly into your computer).
- Using your wireless mouse/keyboard on metal surfaces
- Radio frequency (RF) interference of more powerful wireless devices such as:
- Wireless speakers
- Computer power supplies
- Monitors
- Cell phones
- Garage door openers
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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