- Users get a "connection timed out" error or no error message at all.
- Clearing the Bluetooth cache, power cycling the device, attempting to pair again, or pair to another Android 7.x device does not work.
- Boot your Andriod 7.x device into Safe Mode. This typically involves holding down the power button and volume key at the same time, but you should confirm the exact steps on your device manufacturer's website.
NOTE: You'll see an on-screen notification when the device is in Safe Mode. - While in Safe Mode, pair the keyboard with your device.
- After the keyboard has successfully paired, restart your device normally. The keyboard should continue to be paired with your device.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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