To view timestamps on your downloaded event recordings and Day Briefs (downloaded from the iOS, Android and Web apps), you need to enable the subtitle / closed caption (CC) track in the mp4 file. We choose a CC track so that you can easily show or hide the timestamp in your recordings.
Most video players, with the exception of stock Windows Media Player, support embedded CC in mp4 files. If your player does not support this correctly, try using VLC (https://www.videolan.org/vlc/).
To view timestamps, select the CC track under the languages menu of the video (step-by-step below). You should see the timestamp displayed in your language and camera’s time zone. A second CC track with 'undefined' as language includes a timestamp without a language specification (in UTC).
Most video players, with the exception of stock Windows Media Player, support embedded CC in mp4 files. If your player does not support this correctly, try using VLC (https://www.videolan.org/vlc/).
To view timestamps, select the CC track under the languages menu of the video (step-by-step below). You should see the timestamp displayed in your language and camera’s time zone. A second CC track with 'undefined' as language includes a timestamp without a language specification (in UTC).
- In Quicktime for Mac: Go to View > Subtitles > Select your Language
- In VLC: Go to Subtitle > Sub-track > Select your Language
- Other Players: Look for the subtitle or CC menus
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