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Use a mouse pad.
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Avoid using your mouse on:
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Glass and other see-through surfaces
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Reflective surfaces, such as mirrors and metal desks
- Wood grains and grooved surfaces
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Try the mouse on a piece of white paper to make sure it isn't a tracking issue on the particular surface you're using.
NOTE: Your MK550 Desktop combo ships with an M510 Wireless Mouse. If you flip your mouse over, you can expect to see M510 printed on the bottom.
Additional informationIf you're still having the same issue, see Knowledge Base article 18194 for how to contact Logitech Technical Support about this product.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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