If your iPad stops responding to keyboard key presses in apps like Notes and Safari, you can use the steps below to try to resolve the issue. Test the keyboard between each step to see if functionality is restored.
-
Power your keyboard off, and then back on, using the power switch at the top right of the keyboard.
-
Charge the Logitech Keyboard Case for iPad completely. See Knowledge Base article 360023402653 for instructions.
-
Restart your iPad 2 by pressing and holding the Home and Sleep/Wake buttons together until the screen goes blank. Then, wait for the iPad 2 to reboot.
-
Make sure your keyboard is properly paired with your iPad 2. To reconnect it, see Knowledge Base article 360023402653 for instructions.
Contact information
Need help? See Knowledge Base article 23649 for how to contact Logitech Customer Care about this product.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
There are no products available for this section
There are no Downloads for this Product
There are no Downloads for this Version
Compatible Product
