If the cursor isn't following the movements of your mouse, try the following:
- Make sure your mouse is firmly connected to a USB port on your computer (not to a USB hub).
- Try a different mouse pad.
- Check the sensor port (on the bottom of the mouse) for dust or lint.
- Avoid using your mouse on:
-
- Glass or other see-through surfaces
- Reflective surfaces, such as mirrors and metal desks
- Wood grains and grooved surfaces
- Very high gloss finished surfaces
- Try the mouse on a piece of white paper to make sure it isn't a tracking issue on a particular surface you're using.
If the above steps don't resolve your problem, the erratic movement may be caused by software (for example, if the cursor speed is set too fast).
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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