If your webcam video quality degrades from time to time, you may see the message: "Your camera needs more bandwidth than is currently available on your network".
This happens when the video bit rate is less than 70% of the target bit rate, resulting in lower-quality video. The Logitech Broadcaster camera requires 2 to 6Mbps sustained Wi-Fi bandwidth to operate correctly, depending on the video resolution you're broadcasting or recording.
If you're experiencing inconsistent video quality with your Broadcaster Wi-Fi camera, try the following suggestions:
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Reduce the video resolution you're capturing or broadcasting.
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Check if someone is using bandwidth-intensive activities on the same network (ex. streaming an HD movie).
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Move your camera and computer or mobile device closer to the router.
More advanced options:
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Analyze your Wi-Fi spectrum and modify your router settings to operate on a different wireless channel.
TIP: You can find an SSID analyzer tool for your Mac in the Apple store (ex. insider). Such tools can help you find wireless channels that are less in use. This is especially helpful if your location has more than five active networks.
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Purchase wireless repeaters or range extenders to improve the wireless signal if your camera or device isn't close to your router.
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Benchmark and upgrade your router - data rate at far range can vary as much as 5x on routers with similar technology.
TIP: Information about recent router performance can be found on the internet. Sites such as SamllNetBuilder may help you find a router more suited to the requirements of the Broadcaster camera.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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