Back in June, we transitioned to a new system, and you might have experienced issues with your account — this article is here to help you.

Please note you will need to set up a new account on our site. To create a new login in the new community, please follow these steps:

 HOW TO CREATE A NEW ACCOUNT

You can create an account with your Google, Facebook, or Amazon login. Alternatively, you can log in with a previously created Logitech account. You might have a Logitech account already if you have a Circle home security camera or Harmony universal remote, or if you have created a software account on G HUB and Logitech Options.

To create a new login, follow these steps:

1. Go to support.logi.com.

2. Click on SIGN IN.

   

3. Click on any of the following options:

    

   • Facebook
   • Amazon
   • Google
   • CREATE A LOGI ID

4. Add the necessary information:

   • Facebook

      

   • Amazon

      

   • Google

      

   • LOGI ID

      

    

   1. Email address
   2. Password
   3. Confirm Password
   4. First Name
   5. Last Name
   6. Check on "I'm not a robot"
   7. Click on "Create"

RESET PASSWORD

If you already have an account and you're having issues to log-in, please follow these steps:

1. Go to support.logi.com.
2. Click on SIGN IN.
   
3. Click on Forgot password?
   
   
4.  Enter your email address in the box.
   
5. Check the "I'm not a robot" box and click REQUEST RESET. You will see the following message: "An email with password reset instructions has been sent to the email below."
6. An email with password reset instructions will be sent to your inbox shortly. The email title and is "Reset password request" and it will come from the following address: <noreply@accounts.logi.com>
   
7. If you don't receive the email, please check your spam inbox.
8. Open the email, and click RESET PASSWORD.
   
9. Enter your new password twice.
   
10. Click Save.
11. You will receive a message saying "Password was successfully reset."
    

NOTE: The link with the password reset is only valid for (1) hour. If you receive the message "The password reset link is invalid or has expired.", please request a new password in this link.

If you experience any other issues, such as your account not being recognized, please contact our support team. If you need to register a product, create a ticket, verify the warranty status, download software, or request technical assistance, our team can help!