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Troubleshooting G923 for power/connection Issues - Xbox/PlayStation

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  1. Try with a different power source. Connect the power cable directly to the power outlet.
  2. Plug the device into a different USB port on your console. Do not use a USB hub or other similar device.
  3. Check the cables.
  4. Check for System Updates.
  5. Check for the game updates.
  6. Check the console and in-game settings.
  7. Try testing the device with different games or consoles.
  8. Try testing the device on a computer.

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