Bluetooth range is impacted by interiors which includes walls, wiring and other radio devices. The maximum Bluetooth range for POP is up to about 50 feet, or about 15 meters; however, your household ranges will vary based on specific electronics in your house and your home’s building structure and wiring.

General Bluetooth troubleshooting:

• Make sure your POP setup is within range of your device(s).
• Make sure your Bluetooth device or devices are fully charged and/or connected to a power source (if applicable).
• Ensure you have the latest firmware available for your Bluetooth device(s).
• Unpair, then put your device in pairing mode and reattempt the pairing process.