What display resolutions does Rally support when using the HDMI pass through on the hubs?
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When connecting the meeting room computer to the Table Hub in a configuration like this (where the HDMI connections are computer → Table Hub → Display Hub → display(s)):
Rally will support either one 4k 30fps display (YCbCr 4:2:0) or two 1080p displays. In the case of two displays, HDMI 1 can support up to 1080p 60fps and HDMI 2 can support up to 1080p 30fps (which is then upscaled to 1080p 60fps).
Note: In Windows there are two locations where the display resolution needs to be checked or set. Please make sure the resolution is set to 1080p in both Display settings and Advanced Display Settings as follows:
Go to Settings and select System, then Display.
Make sure the resolution is set to 1920x1080
Click on Advanced Display Settings
Make sure the Active signal resolution is also set to 1920x1080.
If not, then click on Display adapter properties for Display
Click on List All Modes and select an appropriate 1920x1080 mode that has a refresh frequency which is supported by your display
The Active signal resolution should now show 1920x1080. If not try a different 1920x1080 mode under List All Modes.
Important Notice: Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
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