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To resolve this problem, do the following:
Make sure your mouse has fresh batteries. Low or dead batteries can affect mouse movement.
Try cleaning your mouse sensor (shown below) with a soft cloth or a Q-tip.
Use a mouse pad and avoid using your mouse on the following surfaces:
Glass or other see-through surfaces.
Reflective surface such as a mirror or metal desk.
Grained wood or other grooved surfaces.
Remove any metallic objects between the mouse and the USB receiver.
Additional Information:
If the above solutions do not resolve your problem, consult Knowledge Base article 18056 for instructions on contacting Logitech Technical Support.
Important Notice: The Presentation software is no longer supported or maintained by Logitech. Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
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