Distorted sound can also be described as choppy, cutting out, muddy, intermittent, etc.

There are several possible reasons for distorted sound or poor sound quality:

1. The volume level is set too high causing your music to distort.

2. The speaker rear ports are blocked.

3. If the problem is only with FM band radio reception:

   • Make sure the FM antenna is extended as much as possible.
   • Change the orientation or position of the antenna.
   • Try tuning in another radio station to see if the sound quality improves.

4. If the problem is only with AM band radio reception:

   • Make sure the external AM antenna is properly connected.
   • Change the orientation of the antenna.
   • Try tuning in another radio station to see if the sound quality improves.

5. If the Problem is only with your iPod or iPhone:

   • Check you are using the correct Universal iPod / iPhone Dock adapter.
   • Check your iPpod / iPhone is securely seated in the dock adapter.

Some Pure-Fi Anytime units have shown sensitivity to cold temperatures and may take a couple of minutes to warm up. These units may initially play distorted audio for 2-4 minutes. If your audio problems seem to be temperature related, please contact Customer Support (See Knowledge Base article 11637). Please be sure to have both your Model number (M/N) and Product Identification number (PID) available. This information can be found on the bottom of your Pure-Fi Anytime.

Location of Model Number and PID