WiFi
If your WiFi network isn’t visible, pull down on the screen to refresh the network list and allow it to fully populate the networks.
NOTE: This can take some time, especially if you are in an environment with a lot of networks.
Mobile Hotspot
Here are some tips if you’re having issues finding or connecting to your mobile hotspot:
- Go to your phone’s WiFi settings and remove any networks that are connected.
- Go to your phone’s mobile hotspot setting and turn it Off and then On at least once.
- Go back to the app and pull down on the WiFi scan screen to refresh the network list.
- Your mobile hotspot should appear in the network list. If it still doesn’t appear, try repeating steps 3 and 4.
Other Tips
- During the setup process, if you accidentally selected the wrong network, you can go back into the app and select a different network.
- Once you’re set up, if you decide to connect to a different network or change your network, you can connect to the new network in the speaker Settings menu.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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