Logitech warrants to the original purchaser that your Logitech hardware product will be free from material and workmanship defects.This warranty is valid for the period specified on your product's packaging or on the product’s support page, beginning from the date of purchase.
If you purchased a Logitech product in India and believe it to be defective within the warranty period, this guide will help you find the best option for processing your warranty claim.
Important note
Support is exclusively available to end consumers who have purchased Logitech products. Distributors and retailers are not eligible for direct support and consumers are advised to reach out to Logitech Customer Care directly for assistance.
Replacement options
We understand every situation is unique and therefore we offer the flexibility to choose from the following replacement options:
-
Option 1: Visit a Logitech Authorized Service Centre (LASC)
These centres facilitate reliable and timely assistance for replacement claims.
-
Option 2: Direct Replacement Service
You can replace defective products without needing to visit a service centre.
Option 1: Visit a Logitech Authorized Service Centre (LASC)
Logitech Authorized Service Centres are your go-to destinations for hands-on product inspection and warranty validation.
How It Works:
- Locate and visit your nearest LASC. The service centre will inspect your product onsite to assess eligibility under warranty. The list of locations can be found below.
- If the product qualifies for a warranty replacement and stock is available, you’ll receive a fully functional replacement unit at the centre.
- If the warranty replacement product is not available at the LASC location, you may be requested to return at a later time to collect the warranty replacement product. The LASC will provide detailed information when you will be able to collect the warranty replacement product.
Notes:
- All replacements are subject to stock availability at the LASC location.
- LASCs do not provide advance replacements or ship replacements directly.
- Obsolete or discontinued products that are defective and under warranty will be replaced with the same product, if available. Otherwise, it will be replaced with a product of equivalent or better functionality.
Option 2: Direct Replacement Service
We understand that traveling to an LASC isn’t always possible. That’s why we’ve introduced the Direct Replacement Service, designed for your convenience.
How it works:
- Gather the following before initiating your warranty claim:
- Proof of Purchase (POP): A dated, itemized sales receipt or invoice from an authorized Logitech dealer showing the product details.
- Serial Number: This is located on the label of your Logitech product.
- Photos or Videos: Clear visuals showing the defect, with your unique ticket number visible within the frame.
- Personal Information: Name, address, email ID, and phone number.
- Contact Logitech Customer Care to start your claim.
- Upon claim approval, Logitech will arrange for the defective product to be picked up.
- Once validated, a replacement item will be dispatched to your address.
Important:
- This service is subject to product inventory availability.
- The process typically takes 5-7 business days from pickup to delivery completion.
Additional information
- In-Warranty Support Only: Logitech cannot process claims for out-of-warranty products. Warranty replacements are handled exclusively for eligible products that meet the warranty terms.
- Replacement Product Warranty: Any replacement product provided will inherit the remaining duration of the original product’s warranty, or 30 days, whichever is longer.
- Rejected claims: Products found to be non-defective after inspection will be returned with corresponding documentation.
Fraud prevention
To protect all our customers, all warranty submissions are thoroughly scrutinized to maintain fairness. Any claims involving falsified documents, manipulated evidence, or fraudulent activities will be immediately rejected. Logitech reserves the right to take further legal action as necessary.
Contact Logitech Customer Care
Need guidance or more information? Our Customer Care team is here to assist you:
- Phone: 1-800-572-4730
- Working hours: Monday to Friday, 09:00 - 18:00 (excluding national holidays)
- Chat support: Start a conversation here
Escalation :
If you have any feedback, concerns or complaints in regards to our Logitech Authorised Service Centre, please feel free to reach out to us:
Level 1 : Customer Care toll-free number 1-800-572-4730 or through chat.
Level 2 : Please send an email to IndiaCXGeneralManager@logitech.com
NOTE: Logitech does not sell refurbished products in India. As a result, our walk-in service centers are not equipped to support refurbished units. If you’ve purchased a refurbished Logitech product, any service or warranty assistance will be handled directly by the seller, based on their individual terms and conditions.
Logitech Authorised Service Centre locations
New Service Centres : We are excited to announce the opening of the below locations:
|
City |
LASC Address |
Contact |
|---|---|---|
|
Ahmedabad |
Cell Services, Ff/1 Shivalik, Opp Bank Of Baroda, Near Ahmedabad Central Mall, Panchavati, Ambawadi, Ahmedabad - 380006 |
9879883338 |
|
Amritsar |
HS Enterprises, 106B, Sunrise Plaza, Upstair Bakewell Bakery, Cooper Road, Amritsar - 143001 |
9872824804 |
|
Bengaluru |
Supreme Technologies, #A/4, 1St Floor, 80 Feet Road, Khb Colony, 5Th Block, Koramangala, Bengaluru - 560095 |
8041224127 |
|
Bhopal |
Singh Communication, Ground Floor, L.F 20, Mansarover Complex, Hoshangabad Road MPRTC, Huzur, Bhopal, Madhya Pradesh - 462011 |
07554056940 / 9926322660 |
|
Bhubaneswar |
Teleconnect, 47, Janpath, Ashok Nagar, Bhubaneswar - 751009 |
0674-2532842/9337846165 |
|
Chandigarh |
Mobile Connect, Second Floor, S.C.O.2461-2462 Sector 22-C, Chandigarh - 160022 |
0172-4640542 |
|
Chennai |
Gd Mobile Care, Gd Mobile Care,No:1/20, 200 Feet Road, Eachangadu, Kovilambakkam, Chennai - 600129 |
9841452323 / 8056624402 |
|
Cochin |
Poovath International, 1St Floor,Kunjalus Place, Pt Usha Road,Opp.Maharajas College Stadium, Cochin - 682011 |
9846300777 / 04842350878 |
|
Coimbatore |
Multiple Mobile Care, Sree Gokulam Towers, Door No: 306, 100 Feet Road, Gandhipuram, Coimbatore - 641012 |
0422-4388345 / 9894688345 |
|
Dehradun |
M/S Mehta Watch Company, R 17, First Floor, Food And Entertainment City, MDDA Complex, Clock Tower, Dehradun - 248001 |
9897383838 |
|
Delhi |
Manav Telecom, 15, Managalam Place, NN Mall 301A, 3rd floor, Rohini Sec-3, near M2K Cinema, Delhi - 110085 |
9582597917 |
|
Ghaziabad |
Ks Mobile, C-6, 1St Floor , RDC, Raj Nagar Ghaziabad, Near Bandhan Bank, Opp SBI Bank, Ghaziabad - 201002 |
9953058388 |
|
Gurgaon |
Mr Solutions, 2267/3, Old Delhi Road, Opp ICICI Bank, Rajiv Nagar, Gurgaon - 122001 |
9718933232 |
|
Guwahati |
Kamakhya Communications, Abhoy Arcade, Opp. Chandmari City Bus Stop, MRD Road, Chandmari, Guwahati - 781003 |
9435045999-9435485999 |
|
Hubli |
Shri Shakti Telecom, Fb1&2 , First Floor, Adithya Annex, Opposite Laxmi Mall, Coen Road , Hubli - 580020 |
6364727777 |
|
Hyderabad |
Delight Techno Services, Shop No 13 , 14 ,Diamond Towers, Beside Taj Tristar Hotel, Opp Manju Theater, Secunderabad, Hyderabad, Telangana - 500003 |
7207902555 |
|
Indore |
Akhil Traders, G107,108 Yashwant Plaza, Opp Railway Station - 452001 |
7747855478 |
|
Jabalpur |
Mini Computer, Block No. E2, House No. 203, Vada Nagar, Kudwari Amkhera Road, Jabalpur - 482004 |
07554056940 / 9926322660 |
|
Jaipur |
Care Solutions, Plot # 7A, First Floor, Opp. Metro Pillar #120, Scheme - 1, New Sanganer Road, Near Sodala - 302019 |
9636530000 |
|
Jammu |
Shivom Enterprises, 556A Ground Floor, Ward No. 21, Near Bata Showroom, Gandhi Nagar, Jammu - 180004 |
0191-2436058 |
|
Kanpur |
M M Electronics, Shop No.301 & 302, 2Nd Floor, Express Road, Hw Automobile, Mall Road, Kanpur - 208001 |
9026601224 |
|
Kolkata |
Anannaya Infotel, 17, Girish Avenue, Opposite United Bank Of India, Near Girish Bhawan - 700003 |
8697961357 |
|
Lucknow |
Infocare Services, Vaishali Arcade -6, Shop No. 3 Upper First Floor, Vaishali Arcade, Park Road, Hazratganj, Lucknow, Uttar Pradesh - 226016 |
9838075541 |
|
Ludhiana |
Ashish Electronics, Ashish Electronics, B-Xix 565/5, 1st Floor, near ICICI Bank, Cemetery Road, Ludhiana - 141001 |
9914840075 |
|
Madurai |
Sact Communication, 274 Good Shed Street, Madurai - 625001 |
9894045419 |
|
Mangalore |
Smart Telecom, Beetle Arcade, near KSRTC Bus Stand, below Bata Show Room, Mangalore - 575004 |
0824 4252345 |
|
Mapusa |
Orion Communications, Khalap Building, Shop No. F-5, Above Canara Bank, Opp. Municipal Market Mapusa, Goa - 403507 |
9822060739 |
|
Mumbai |
Cell Care Point, Shop No, 122, 1St Floor, Pearl Plaza, Building Beside Mcdonald's, Opp Andheri Station, Andheri West, Mumbai - 400058 |
9769992330 |
|
Nagpur |
Innovation Computers, 248, Karotia Bhavan, Behind Times Of India Building, Canal Road, Dharampeth - 440010 |
9765498912 |
|
Nashik |
Exclusive Cellular Services, Exclusive Cellular Service, Shop No Bl 8,9,10, Thakkar Bazar, New Cbs, Nashik, Maharashtra - 422001 |
7350009893 |
|
Patna |
Mahi Svc, Mahi Svc 2Nd Floor, Flat No. 202 B, Saroj Tower, Jamal Road, Patna, Bihar - 800001 |
8102313841 |
|
Pondicherry |
Rescue Mobiles, No 565-A, 1st Floor Kamaraj Salai, Near Rajiv Gandhi Statue(Opp Sbi In Touch), Pakkamudayanpet, Pondicherry - 605013 |
0413-4208565 |
|
Pune |
B.M.Gadget Services Pvt.Ltd, Ground Floor, Meenal Arcade, Next To Samudra Hotel, Nal Stop, Off Karve Road, Pune - 411004 |
8888833685 |
|
Raipur |
Perfect Services, Shop No 26, 1st Floor, Samved Shikhar Complex, Rajbandha Maidan, In Front of BJP Karyalay, Raipur, Chhattisgarh - 492001 |
9584460552 |
|
Rajkot |
Jaydeep Mobile, Ff/101 To 104, Sadguru Complex, Karanpara Garbi Chowk, Behind Std Stand - 360001 |
7878772727 / 7878172727 |
|
Ranchi |
Swastik Services, Samriddhi Square 1St Floor Shop No. 105, At Kishoreganj Chowk Harmu Road, Ranchi, Jharkhand - 834001 |
7004316010 |
|
Siliguri |
Repair Factory, Shop No. 21, Ground Floor, International Market, Near Panitanki More, Siliguri, West Bengal - 734001 |
7001579702 |
|
Surat |
Me 52 Company, Mz 12 Sar Corporate Center ,Shastri Nagaer Corner, Near Krisna Petrol Pump, Surat - 395002 |
90996 06691 |
|
Thane |
Tatva Infotech, Office No:203, 2Nd Floor, Mayur Co-Operative Housing Society, Ram Maruti Road, Opposite-Lagoon Showroom, Above-Louis Philippe & |
9619562333 |
|
Tiruchirappalli |
Teleport, K.M.Tower, 1st Floor, C35, North East Extns, 5th Cross, Thillai Nagar - 620018 |
9942254445 / 0431-4000006 |
|
Trivandrum |
Dream Mobiles, Dream Mobiles,Tc 46/3071, The Arcade, Ground Floor,Karamana P.O,, Thiruvananthapuram, Kerala - 695002 |
9746666949 / 0471 4017888 |
|
Vadodara |
Pyramid Solutions, 609-C, Time Square, Fatehgunj, Vadodara, Gujarat - 390002 |
7990373960 |
|
Varanasi |
Elite Communication, D-59/8 & 19, Rathyatra-Mahmoorganj, Opp. Baba Bengali Sweets, Varanasi - 221010 |
8577999979 |
|
Vashi - Navi Mumbai |
Om Sai Telecom, Shop No F-197, Haware Fantasia Business Park,1st Floor, Behind Inorbit Mall, Vashi, Navi Mumbai - 400703 |
9833551551 |
|
Vijayawada |
Sri Jishnu Communications, #28-19-1/1, 1 St Floor,Opp Ratna Bag Showroom, Janda Street, Arundupet, Eluru Road, Vijayawada., Andhra Pradesh- 520002 |
9030713861 |
|
Visakhapatnam |
Bright Infocom, No 10-1-8, Shop No- 8, Ground Floor, The Landmark Complex, Sampath Vinayaka Temple Road, Visakhapatnam - 530003 |
9704348194 |
Please note that the following centres will permanently close on the date mentioned in the last column:
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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