The web app works best on Chrome 55+, Firefox 40+, Safari 9+ and Edge. If you access the web app with Internet Explorer, or other unsupported Web browsers, you will get the following message: 

If you are using one of the recommended browsers and still get this message, you may need to enable Javascript or uninstall security or other software that may disable Javascript (for example, ad blocker software or "no script" may disable javascript). You can also try refreshing or clear your cookies.

Please Reach out to us from the Circle app (Settings menu > Help > Contact Us) or from logi.com/circle2/support if you need further assistance.