This is usually caused by vibration and bumps being transmitted through the cable. To resolve it, please do the following:
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Loop the earphone cables up over the top and back of your ear instead of allowing them to hang straight down. This will reduce or eliminate the noise.
NOTE: This may place your earphones out of range of your voice. Use the microphone with the cable hanging straight down.
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If your earphone cables have a cinching slider, tighten your cable up so as to make contact with your skin.
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If you are participating in a sport or other physical activity, run the cable up and over the top of your ear, tighten your cable cinch (if present) and place the cable cinch at the back of your head near the base of your skull.
The preceding actions will reduce or eliminate the vibrations being transmitted to your ears, and should also reduce the rustling and scraping noises.
Additional Information:
If the above solutions do not resolve your problem, consult Knowledge Base article 12295 for instructions on contacting Logitech Technical Support.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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