You can reset your hub to its factory state, which will erase all your account information.
To perform a factory reset of your hub:
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Unplug the power adapter from the Harmony Hub.
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On the back of the hub, press and hold the Pair / Reset button.
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While holding the Pair / Reset button down, plug the power adapter back into the hub.
NOTE: You should see the LED light in the front of the hub flicker red.
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Release the button.
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The LED light will flicker until the factory reset is complete.
After you reset your hub, you'll need to add it back to your account.
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To add the hub back into your account, see 360023255354.
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To pair the hub and remote together, see 360023255354.
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