As with any USB device, there can be a problem when you first plug it in. Try the following to get things working:
- Re-install the driver for your device.
- Try plugging the device into a different USB port:
- Sometimes using a USB hub or docking station can cause issues. Plug your device directly into a USB port on your computer. This is the best way to eliminate any USB hub or docking station issues.
- If you’re using a wireless USB device, check the batteries to make sure they have a charge and that the device is powered on.
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