G502 - Troubleshooting - Cursor Tracking: Lag during cursor movement
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We recommend that you plug the mouse directly into a USB port on the motherboard or a USB port on the computer case while troubleshooting. Please avoid using hubs of any kind, powered or not. This includes hubs that can be found on monitors.
Turn your mouse over and thoroughly clean any dirt or lint around the sensor lens.
Try a different USB port on the motherboard or computer case.
Uninstall LGS or Logitech G HUB. Reinstall the latest version of the software available.
Try using the mouse on a plain white piece of paper.
Important Notice: The Presentation software is no longer supported or maintained by Logitech. Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
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Onboard Memory Manager is out of date. Please update to the most recent release.
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