There are two processes involved in replacing the cable on your TripleFi 10vi earphones:

• Remove the current cable
• Install the new cable

Remove the current cable:

To remove the current cable, please do the following:

1. Wrap some tape or other visible marker around the cable you will replace. This tape is simply to help identify which cable will be discarded.

2. Firmly grasp the body of the earphone with one hand, then hold the plastic boot of the cable with the other hand.

   

3. Pull the cable directly away from the earphone to remove the cable.

   NOTE: Use a gentle and steady pressure - sudden yanking may damage the earphone. Gently wiggle or rock the cable while pulling. The cable will be firmly mounted, so be patient and steady.

   

4. Once the cable has been removed from one earphone, place the earphone in a visible and safe location on a flat surface.

5. Repeat steps 2-4 for the other earphone, then discard the marked and damaged cable.

Install the new cable:

To install the replacement cable, please do the following:

1. Pick up one of the earphones, and identify if it is the Left (L) or Right (R) earphone.

   

2. The replacement cable will be identified on the boot connector by a (L) or a (R) marker, as well as a ridge to denote which way the connector will be oriented when plugged into your earphone. Match the appropriate end of this cable to your earphone.

   

3. Make sure the ridge on the boot of the cable connector lines up with the groove on the body of the headset before trying to connect the new cable to the earphone.

   

4. Place the connector against the earphone to align the contacts, then gently press the boot into the connector on the earphone.

   

5. Once the boot of the cable firmly connects with the body of the earphone, the cable has been installed.

   

6. Repeat steps 1-5 to attach the other earphone to the cable.

7. Test the earphones on a device with a fully functioning audio jack to make sure the cables were installed properly. In addition, gently wiggle the cable near the jack and the earphones to test for any static or other sound issues.