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If the cursor isn't following the movements of your mouse, try the following:
Make sure your mouse is firmly connected to a USB port on your computer (not to a USB hub).
Try a different mouse pad.
Check the sensor port (on the bottom of the mouse) for dust or lint.
Avoid using your mouse on:
Glass or other see-through surfaces
Reflective surfaces, such as mirrors and metal desks
Wood grains and grooved surfaces
Very high gloss finished surfaces
Try the mouse on a piece of white paper to make sure it isn't a tracking issue on a particular surface you're using.
If the above steps don't resolve your problem, the erratic movement may be caused by software (for example, if the cursor speed is set too fast).
Important Notice: The Presentation software is no longer supported or maintained by Logitech. Logitech Presentation devices are now supported by Logi Options+ for a better experience. We highly recommend using Logi Options+ with your presentation remotes. We are here to assist you during this transition.
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