• Trackpad isn't working

• Trackpad frequently stops working

• Before reconnecting your trackpad

• Reconnecting your trackpad

Trackpad isn't working

If your T651 trackpad isn't working, the problem is likely a lost connection. The connection between the trackpad and the computer can be lost for several reasons, such as:

• Low battery power
• Using your wireless trackpad on metal surfaces
• Radio frequency (RF) interference from other wireless devices, such as:
  • Wireless speakers
  • Computer power supplies
  • Monitors
  • Cell phones
  • Garage door openers

Try to rule out these and other possible problem sources that might be affecting your trackpad.

Trackpad frequently stops working

If your trackpad frequently stops working and you keep having to reconnect it, try these suggestions:

• Keep other electrical devices at least 8 inches (20 cm) away from the trackpad and host device.

• Move the trackpad closer your Bluetooth device (ex. laptop, PC).

Before reconnecting your trackpad

Before you try to connect your trackpad again:

1. Check the battery power by turning the trackpad off and then back on again using the ON/OFF switch on the right side.

   

2. A status indicator light will flash in the top-right corner. If you see a:

   • Green light — Follow the reconnection process below.

   • Red light — Charge the battery until the green light comes on before you follow the reconnection process.

   

3. Try tracking your finger over the glass surface to verify that the trackpad is working.

4. If it's still not working, see answer 360023413473 to reconnect your trackpad.

Reconnecting your trackpad

See answer 360023413473 for information on how to reconnect your Rechargeable Trackpad T651 to a Mac.