The LED on the microphone indicates that it’s on. If not:
- Try a different USB cable with the same USB port
- Try a different USB type-A port on your computer with the original supplied cable
- Check these common issues:
- Some newer laptops only have USB type-C ports. If you’re using an adapter, please use a 1 to 1 adapter (One USB type-A jack for each USB type C jack).
- Avoid using hubs or docks where possible, especially if they have intermediate software for device detection and management. Test the device with a USB port directly on the computer.
- Mobile and tablet adapters may not provide adequate power or recognize the microphone.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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