To ensure the best conditions for Person Detection to work:
- Make sure your Circle has a clear field of view (ex. avoid putting Circle behind a screen or other objects).
- Mount your Circle upright.
- Place your Circle closer to areas of high activity, ideally no more than 15-25 feet (5-7 meters) away.
- Position your Circle at human height.
- Place your Circle in a place with good lighting.
NOTE: Person Detection is not as accurate while Night Vision is enabled. Person Detection is based on machine learning; as such, it might be inaccurate at times. Our detection might miss a person in the footage or incorrectly detect movement as a person. We are constantly improving the detection accuracy and can benefit from any clips that you have matching these criteria. Please send us your clip from logi.com/circle2/support and let us know which of the two criteria it meets.
For instructions on how to check if Person Detection is set up correctly, see How do I set advanced alert filters?
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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