- Keyboard isn't working
- Keyboard frequently stops working
- Before reconnecting your keyboard
- Reconnect your keyboard
Keyboard isn't working
In order for your keyboard to work with your device, the device must have built-in Bluetooth capability or be using a third-party Bluetooth receiver or dongle.
NOTE: The K780 keyboard isn't compatible with a Logitech Unifying receiver, which uses Logitech Unifying wireless technology.
If your system is Bluetooth-capable and the keyboard isn't working, the problem is likely a lost connection. The connection between the K780 keyboard and the computer or tablet can be lost for several reasons, such as:
- Low battery power
- Using your wireless keyboard on metal surfaces
- Radio frequency (RF) interference from other wireless devices, such as:
- Wireless speakers
- Computer power supplies
- Monitors
- Cell phones
- Garage door openers
Keyboard frequently loses connection
If your keyboard frequently stops working and you keep having to reconnect it, try these suggestions:
- Keep other electrical devices at least 8 inches (20 cm) away from the keyboard
- Move the keyboard closer to the computer or tablet
Before you try to connect your keyboard again:
- Check the battery power by turning the keyboard off and then back on again using the ON/OFF switch on the bottom of the keyboard. Notice the LED indicator color to the left of the ON/OFF switch. If the LED indicator is red, the batteries need to be replaced.
- Try using the Windows key or type something to verify it's working.
- If it's still not working, follow the link below to reconnect your keyboard.
To reconnect your keyboard, please follow the steps for your specific operating system in Connect your Logitech Bluetooth device.
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