If you’ve connected your trackball to a USB port and it’s not working, try the following:
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If you're using a USB hub, try connecting the mouse directly to a USB port on the computer instead.
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Try moving the mouse to a different USB port on your computer.
If you’ve connected your trackball to a PS/2 port using a USB-to-PS/2 adapter, make sure you’re using the PS/2 mouse port and not the PS/2 keyboard port:
PS/2 Keyboard port:
PS/2 Mouse port:
IMPORTANT: PS/2 ports are not hot-swappable. This means you must turn the computer off before plugging and unplugging PS/2 devices.
If your trackball is connected to the wrong port:
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Turn off your computer.
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Connect the trackball to the mouse port and make sure it’s firmly and securely connected to your computer.
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Turn your computer back on.
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
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