If your iPad stops responding to the keyboard in apps such as Notes and Safari, try the following:
- Make sure your keyboard's Lightning connector is firmly connected to your iPad.
- Restart your iPad:
-
For an iPad without a Home button
- Press and hold either the volume up or volume down button and the top button until the power off slider appears.
- Drag the slider, then wait 30 seconds for your device to turn off.
- To turn your device back on, press and hold the top button until you see the Apple logo.
-
For an iPad with a Home button
- Press and hold the top button until the power off slider appears.
- Drag the slider, then wait for 30 seconds for your device to turn off.
- To turn your device back on, press and hold the top button until you see the Apple logo.
-
For an iPad without a Home button
Important Notice: The Firmware Update Tool is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Preference Manager is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Control Center is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Logitech Connection Utility is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The Unifying Software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Important Notice: The SetPoint software is no longer supported or maintained by Logitech. We highly recommend using Logi Options+ for your supported Logitech devices. We are here to assist you during this transition.
Frequently Asked Questions
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