If you have a G533 gaming headset that is not functioning at all (ex. does not charge, does not turn on, does not connect, etc.), try the following steps to recover the device:
- Connect the USB wireless adapter to a USB port on your computer.
- Insert a paperclip into the reset port located above the G logo and push the recessed button. The light on the adapter will blink rapidly to indicate pairing mode.
- Navigate to C:\Program Files\Logitech Gaming Software\FWUpdate\G533 and double-click G533Update_v13.exe to launch the firmware update. The following window appears:
NOTE: You can download the latest version of LGS from your gaming headset's Download page.
- Securely connect the G533 gaming headset to a USB port on your computer using the supplied cable.
- Slide the power switch upwards to the ON position.
- Locate the pinhole for the hardware reset switch, located on the top of the left ear cup assembly.
- Press and hold the hardware reset switch with a pin for two seconds. Repeat the two-second press twice.
- If the LED light on your headset was off, it should turn on and the firmware update should start.
NOTE: Do not disconnect your G533 gaming headset or USB adapter until the firmware update is complete.
- If the firmware update does not start, repeat steps 2-7.
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